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Talk to our team
Contact Host Cloud
Talk to our Dublin team about domains, hosting, VPS, email or websites.
Get in touch
How to reach us
Phone during office hours, or email and live chat any time — we are here to help.
Email directory
Email the right team
Use the address that matches your query — it helps us get you to the right person faster.
Sales
New quotes, hosting plans, migrations and general enquiries.
Support
Existing accounts — hosting, email, DNS and technical help.
Billing
Invoices, payments, renewals and account billing questions.
Abuse
Report spam, phishing, malware or other network abuse.
Domain registration
Domain register, transfer, renew and .ie registrar queries.
Message us
Send a message
Tell us what you need — domains, hosting, a migration, or a quote — and we will get back to you.
Office hours
- Phone Mon–Fri 9:00–17:00
- Email 24/7
- Live chat 24/7
Registered office
Host Cloud
1st Floor, Unit 43
Park West Enterprise Centre
Lavery Avenue, Dublin 12
D12 PX4D, Ireland
In-person meetings are by appointment only. Email sales@hostcloud.ie to arrange a time — please do not call to the office without an appointment.
Company
Cloud Communication and Networks Limited
Trading as Host Cloud
FAQ
Before you get in touch
Quick answers about support, sales and response times.
When can I call?
Phone support is available Monday to Friday, 9:00–17:00 (Irish time). Outside those hours, use email or live chat — both run 24/7.
Sales or support — which address?
Use sales@hostcloud.ie for new quotes and plans. Existing customers: support@hostcloud.ie. Invoices: billing@hostcloud.ie. Domains: domainreg@hostcloud.ie. Abuse reports: abuse@hostcloud.ie. Full list under Email the right team.
Can you migrate my site or email?
In most cases yes. Tell us where the site or mail is hosted now and which plan you want, and we will advise on a migration path. Email sales@hostcloud.ie to get started.
How quickly do you reply?
We aim to answer sales and support emails as soon as we can during the day, and we monitor email and live chat 24/7. For urgent live-site issues, call (01) 268 9568 during phone hours or use live chat.
Can I visit the office in person?
Meetings are by appointment only. Email sales@hostcloud.ie to arrange a time. Please do not call to the office without a confirmed appointment — most queries are handled by phone, email or live chat.
I’m an existing customer — how do I get help?
Log in to the client area for invoices, services and tickets, or email support@hostcloud.ie. For billing questions use billing@hostcloud.ie.
How do I report spam or abuse?
Send details to abuse@hostcloud.ie — include the source IP or domain, timestamps and any relevant headers or screenshots so we can investigate quickly.
Prefer to talk?
Call the Dublin team
Not sure which plan fits? Happy to walk you through domains, hosting or servers.
- Phone advice Mon–Fri 9:00–17:00
- Email and live chat 24/7
- Irish company — local support
Prefer to talk it through?
Call Mon–Fri 9:00–17:00 — we are happy to go through everything with you. Email and live chat are 24/7.
Phone Mon–Fri 9:00–17:00 · Email & live chat 24/7